A ‘worried’ mum fears her autistic son will be attacked because a fence hasn’t been fixed.
Raheela Shah from Bracknell said she has been asking housing company Silva Homes to fix her next-door neighbour’s fence for more than a year.
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The mum who lives in Fountains Garth explained how her neighbour has a dog which keeps wandering into her garden.
She claims the dog could attack her son, who is autistic.
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Ms Shah said: “Well over a year I have been trying to get the fence fixed as a dog has access to the garden and my son is autistic and has no awareness.
“I have been trying to get the fence fixed since summer last year.I’ve contacted Silva Homes on numerous occasions as it is broken on her side, to the right and she has access into my garden.
“The point is is that it shouldn’t take this long to fix. My child can’t play in his own garden and he has been locked in. Because of lockdown he wasn’t allowed to play in the parks either so there is nothing for him. I can’t sort out my fence unless they sort hers.”
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Silva Homes have put out an apology to their customers who are awaiting home repairs.
Laura Johnson, Silva’s executive director (assets and growth) commented: “We sincerely apologise to all our customers who have been affected by our reduced repairs service, since the Covid-19 pandemic started in March.
“We carried out emergency repairs and compliance-related works throughout the lockdown and we will shortly start accepting new routine repair bookings again. Unfortunately, there are some types of repairs, including fencing, that we cannot resume yet, due to resource limitations. We are getting in additional resources to help clear the backlog of repairs, and fence repairs will start again in the autumn.”
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